Terms and Conditions

Who Can Play

You must be at least 19 years of age and legally entitled to participate in online gambling in your province or territory of residence. It is your responsibility to confirm that online casino play is permitted where you live. Employees, directors, and anyone connected with the operation of the casino are not allowed to open player accounts or participate in any games or promotions.

Account Registration and Verification

When you create an account you must supply accurate, complete, and up-to-date information. All accounts undergo verification checks to protect against fraud and to meet legal requirements. You may be asked to provide government-issued identification, proof of address, and payment-method documentation before withdrawals can be processed. Failure to complete verification when requested may result in account suspension or closure.

Account Security

You are responsible for keeping your username, password, and any other login details confidential. Any activity that takes place under your account is considered yours. If you suspect that someone else has gained access to your account, you must contact customer support immediately. We reserve the right to close or suspend accounts that show signs of unauthorized use or suspicious activity.

Deposits and Withdrawals

Funds can be added to your account using the secure payment options displayed on the cashier page. All deposits are credited instantly once the transaction is approved by the payment provider. Withdrawals are processed after identity verification has been completed and any applicable wagering requirements have been met. Processing times vary depending on the method chosen and the completeness of your verification documents. You may only withdraw funds that have been deposited and any winnings derived from them.

Bonuses and Promotions

From time to time we offer welcome bonuses, free spins, reload offers, and other promotions. Each offer carries its own set of rules regarding eligibility, wagering requirements, maximum bet limits while wagering, and expiry dates. You must read the specific terms attached to every promotion before claiming it. Abuse of bonus offers, including the use of multiple accounts or irregular betting patterns designed to exploit bonuses, may result in the forfeiture of winnings and closure of the account.

Game Rules and Fair Play

All games on the platform operate according to published rules that can be viewed within each game. We use certified random-number generators and work exclusively with licensed game providers to ensure fair outcomes. You agree not to use automated scripts, bots, or any external assistance that could provide an unfair advantage. Collusion, chip-dumping, or any form of cheating will lead to immediate account termination and permanent exclusion from the casino.

Responsible Gaming

We are committed to supporting responsible gambling. The site provides tools that let you set deposit limits, loss limits, session-time reminders, and self-exclusion periods. If you feel that gambling is becoming a problem, you can contact our customer-support team to activate these tools or request a longer self-exclusion. Information about external support organizations is also available on the responsible-gaming page.

Prohibited Conduct

You may not use the platform for any unlawful purpose, to harass other players, or to engage in fraudulent activity. Creating more than one account, providing false registration details, or attempting to manipulate games or promotions is strictly forbidden. We reserve the right to investigate any suspicious behaviour, withhold winnings, and report incidents to the appropriate authorities when required.

Limitation of Liability

To the maximum extent permitted by law, our total liability to you shall not exceed the amount you have deposited in your account over the preceding six months. We are not liable for any indirect, consequential, or punitive losses, including loss of profits or data. The website and all services are provided on an “as-is” and “as-available” basis without any warranties, express or implied.

Changes to the Terms

We may revise these Terms and Conditions at any time. The updated version will be posted on this page with the effective date clearly shown. Your continued use of the casino after the new terms take effect constitutes your acceptance of the changes. We encourage you to review this page regularly so you remain informed.

These Terms and Conditions were last updated on 15 April 2025 and represent the entire understanding between you and Dolly Casino regarding your use of the platform.